What We Do
Managing for High Performance
The aim of this programme is to take participant managers right to the nub of what management is all about.
We begin by analyzing a profile of an ‘effective empowering manager’ and making a personal assessment (based on feedback obtained from pre-programme conversations and questionnaires) against this profile.
We investigate the key skills of:
- Job design
- Goal and objective setting
- Communicating skilfully
- Allocation versus delegation
- Standard setting
- Expressing expectations
- Giving informal and formal feedback
- Holding performance management meetings
- Reward and discipline techniques
Managers design their own implementation plans which they follow through back at the workplace.
On-going feedback and validation form part of this programme.
The conventional definition of management is getting work done through people, but real management is developing people through work
